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The manage-by-exception platform for healthcare

Clinical, billing, and care-gap work —
one queue, one inbox, one DNA.

Cadence Health is three products on one platform: behavioral-health practice management, opioid treatment programs, and accountable care operations — each running on a shared exception-queue engine that surfaces what needs doing today.

The shared DNA

The exception queue is the through-line.

Every healthcare operation has the same shape of problem: the data you need to act on lives in five different reports, and the work that matters today gets lost between them. We collapse it into one ranked inbox — clinical, revenue cycle, compliance, and care gaps in the same worklist, owned by the right person, resolved with one click.

Same primitive across Practice, OTP, and ACO. Different categories per surface, but the workflow your team learns once.

Four things the incumbents structurally can't change.

Flat practice pricing, not per-clinician

Per-seat pricing penalizes practices for growing. Our tiers cover bands of clinicians — your invoice doesn't change when you grow within one.

Free unlimited non-clinical seats

Billers, front desk, supervisors, regional admins — all free at every tier. Operational headcount stops being a tax.

Revenue cycle and clinical share one queue

Denied claims, missing modifiers, unsigned notes, missing supervisor co-signs — same inbox, ranked by priority. The data has always been there. Nobody else surfaces it as one workflow.

42 CFR Part 2 native, not bolted on

SUD records require per-recipient redisclosure consent, stricter than HIPAA. We modeled consents as first-class data from migration #1. OTP and mixed-population practices don't pay a tax for compliance.

See it run against your real workflow.

30-minute demo. Pick the surface that fits your operation — we'll walk the queue against a practice that looks like yours.